A revolution in the consumer sector

Today, the traditional Retail business model co-exists alongside other growing channels, creating the omni-channel retailer. Data science and Business Analytics have become core functions. Consumer Goods companies struggle for relevance, intensifying the emphasis on innovation. To meet Retail expectations, they must also be efficient and cost effective, as margins continue to be squeezed and shared.

This dynamic context demands senior business leaders able to navigate with minimum effort and focus energy on manageable solutions. People with the agility to adapt to accelerating change and opportunities whilst maintaining a forward-looking strategic focus.

However, these new skills are scarce and sought-after. The competition is intensifying to attract those leaders who are truly able to pave the way in helping companies redefine themselves – and to do so sustainably.

Our approach and focus

For global organisations, it is particularly difficult to harmonise global strategy with regional economic variations. These dynamics demand unique people who can flex and adapt. We help companies build a solid talent strategy, identifying Leaders For What’s Next to spearhead performance and growth.

Across the world, Amrop Carmichael Fisher’s dedicated teams of professionals take a structured approach to executive search based on clear-sighted knowledge of the market, its key players and industry trends and a powerful network of high-level relationships. The practice is configured to meet varying demands – from the Fortune 500 and ASX listed company to the family enterprise.

Amrop Carmichael Fisher Partners and Researchers combine local market expertise with the backing of global resources. We work closely with clients in the cost-effective, robust and sustainable deployment of local, regional and global talent.

Our track record speaks for itself: since 2010, more than 50 global Amrop specialist Consultants have conducted over 2,200 assignments in Consumer Goods and Retail. Client organisations range in size from AUD $140 million to AUD $35 billion and assignments cover leadership roles in all key functions and in general management.

We address the needs of firms in the following service areas:

  • Fast Moving Consumer Goods (FMCG)
  • Food and Beverage
  • Media and Entertainment
  • Sports
Sector Specialisations
1Consumer Tech

In the world of consumer tech, our clients compete for 24/7 attention of their customers enhancing customer relationships and providing immersive experiences with their offerings. New business models, new live and direct selling platforms, artificial intelligence, robotics and augmented realities force companies to embrace the new ways to conduct business. For the leaders of tomorrow, staying relevant in the constantly evolving world of technology has never been harder.

For many years, Amrop Carmichael Fisher has pioneered the digitalisation of our customers helping them to spot the leaders with a digital mindset.

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2Consumer Products & Services

Consumers are changing their behaviour and preferences, which affects go-to-market strategies and capabilities. Industry players are recalibrating how they segment consumers, prioritise channels, establish product portfolios, position their brands, and deploy service models. Our clients increasingly depend on online and omnichannel as a means of reaching and engaging consumers even in sectors with traditionally low e-commerce penetration.

We assist our clients in this journey to find leaders, build teams and identify the best-in-class skills and experience for these evolving roles.

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3Leisure, Travel and Hospitality

While this sector recorded recently unprecedent decline across all major categories, it stands at the verge of major change and disruption. The pandemic crisis will reshape the whole industry focusing on health and safety issues as never before, further development of technologies with a special focus on artificial intelligence, managing the cross-regional economic conditions, shifting focus to food delivery, and sustainability.

Amrop Carmichael Fisher recognises the growing need for leaders capable of delivering an industry step change, properly identifying and addressing consumer demands.

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The luxury sector is rapidly responding to key trends related to store formats, a major shift to digital channels, reshaping business models, streamlining operations, and sharpening customer propositions. Luxury goods manufacturers and retailers are increasing their focus on the omnichannel perspective while also emphasing the growing importance of sustainability in the whole supply chain. Further investment in hybrid, virtual spaces, and technologies such as apps and body scans, will create more compelling customer experiences.

Amrop Carmichael Fisher advises across all functions in the luxury goods value chain - company strategy, product development, supply chain, consumer insights, channels and stores.

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5Retail & E-commerce

In the retail sector, Covid-19 caused consumer behaviours to change almost overnight, driven by health concerns and limited free access to stores. It also speeded up technological adaption in a way never observed before. The global pandemic proved to be a once-in-a-lifetime opportunity for some players to transform their businesses. Retailers must continue to experiment with new delivery methods and new shopping experiences or reposition assets to better meet the digital demand - reorienting every aspect of their business towards a digital commerce mindset.  

Amrop Carmichael Fisher works with our clients on areas such as digital differentiation and supply chain resiliency, delivering the leaders that can rewrite the rules of the sector, positioning to win for the future.

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The sports business is embodied with passion and competitive spirit - truly global, requiring top talent to be on top of the game, no matter the position.

As the sector is maturing and professionalising, the whole spectrum surrounding human capital is requiring a new understanding.

Amrop is at the forefront of the game, addressing leadership assessment and recruiting needs: positioned on all continents, able to serve international and national federations, sports brands across all industries, sports agencies, event organisers and professional clubs.

We share your passion for sport with a dedicated team of sport industry experts, providing unique global coverage to help you elevate your game to a higher level.

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