A revolution in the consumer sector

These market shifts are making their mark. The traditional retail business model has undergone a complete revolution, with online, mobile and discount all changing the dynamics for high street retailers who must ensure that they remain relevant and competitive. Consumer goods companies grapple with fast-changing consumer demand, while addressing the opportunities and challenges presented by new channels to market. New entrants to the marketplace drive innovation while facing all the intricacies of scaling and transitioning founding teams into a different phase.

Within this increasingly complex, volatile environment, companies need leaders who can flex and change to be in the best position to spearhead performance and growth. Competition is intense to attract leaders who are truly able to pave the way in helping companies redefine themselves – and to do so for the long term.

Our Approach and Focus

Amrop’s Consumer & Retail Practice is configured to meet varying demands – our partners and researchers combine local market expertise with the backing of global resources, effectively supporting different types of businesses, from Fortune 500 companies to family-run businesses enterprise. We work closely with clients in the cost-effective, robust and sustainable deployment of local, regional and global talent.

Our team has deep insights into the people challenges facing specific market segments - enabling us to identify the talent solutions that will fit each client’s unique culture, structure, business and strategic goals. We also understand the drivers of a new multi-generational, multi-cultural workforce and can assist you in designing the right employee value proposition to attract and retain the best leadership team.

Sector Focus

  • Consumer Tech
  • Consumer Products & Services
  • Leisure, Travel & Hospitality
  • Luxury
  • Retail & E-commerce
  • Sports

Consumer & Retail Practice Team

Sector Focus
1Consumer Products & Services

Consumers are changing their behaviour and preferences, which affects go-to-market strategies and capabilities. Industry players are recalibrating how they segment consumers, prioritize channels, establish product portfolios, position their brands, and deploy service models. Our clients increasingly depend on online and omnichannel as a means of reaching and engaging consumers even in sectors with traditionally low e-commerce penetration.

We assist our clients in this journey to find leaders, build teams and identify the best-in-class skills and experience for these evolving roles.

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2Leisure, Travel and Hospitality

While this sector recorded recently unprecedent decline across all major categories, it stands at the verge of major change and disruption. The pandemic crisis will reshape the whole industry focusing on health and safety issues as never before, further development of technologies with a special focus on artificial intelligence, managing the cross-regional economic conditions, shifting focus to food delivery, and sustainability.

Amrop recognizes the growing need for leaders capable of delivering an industry step change, properly identifying and addressing consumer demands.

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3Luxury

The luxury sector is rapidly responding to key trends related to store formats, a major shift to digital channels, reshaping business models, streamlining operations, and sharpening customer propositions. Luxury goods manufacturers and retailers are increasing their focus on the omnichannel perspective while also emphasing the growing importance of sustainability in the whole supply chain. Further investment in hybrid, virtual spaces, and technologies such as apps and body scans, will create more compelling customer experiences.

Amrop advises across all functions in the luxury goods value chain - company strategy, product development, supply chain, consumer insights, channels and stores.

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4Retail & E-commerce

In the retail sector, Covid-19 caused consumer behaviours to change almost overnight, driven by health concerns and limited free access to stores. It also speeded up technological adaption in a way never observed before. The global pandemic proved to be a once-in-a-lifetime opportunity for some players to transform their businesses. Retailers must continue to experiment with new delivery methods and new shopping experiences or reposition assets to better meet the digital demand - reorienting every aspect of their business towards a digital commerce mindset.  

Amrop works with our clients on areas such as digital differentiation and supply chain resiliency, delivering the leaders that can rewrite the rules of the sector, positioning to win for the future.

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5Sports

The sports business is embodied with passion and competitive spirit - truly global, requiring top talent to be on top of the game, no matter the position.

As the sector is maturing and professionalizing, the whole spectrum surrounding human capital is requiring a new understanding.

Amrop is at the forefront of the game, addressing leadership assessment and recruiting needs: positioned on all continents, able to serve international and national federations, sports brands across all industries, sports agencies, event organisers and professional clubs.

We share your passion for sport with a dedicated team of sport industry experts, providing unique global coverage to help you elevate your game to a higher level.

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